The Team
The Center for Customer Insights and Digital Marketing Team
Director
Dr. Jae Min Jung
Founding DirectorFaculty Advisors
Dr. Frank Lin
Advisor
Speciality: Econometrics Modeling, Text Mining, Marketing Strategy
Dr. Kelly Min
Advisor
Speciality: Services Marketing and Operational Analytics
Professional Advisory Board
Ram Iyer
Advisory Board Chair (2024-2025)
Sr. Director - Digital Strategy and eCommerce
Microsoft
Dave Ramos
Advisory Board Member
Senior Manager, Data Science and Engineering
The Walt Disney Company
Erantzeri Corona
Advisory Board Member
Vice President, Digital Marketing and eCommerce
Viking Cruises
Nilutpal Pegu
Advisory Board Member
Vice President, Global Head of Digital
BioMarin Pharmaceutical Inc.
Graduate Fellows
Jarrod Griffin
Marketing Analytics Specialist
Ceren Ãœnal
Brand Community Engagement SpecialistCenter Alumni Members
- Ally Nguyen (Undergraduate, Computer Information Systems, Summer 2023 –Fall 2023), Web Design and Media Analytics Specialist I, Junior Marketing Scientist, and Research Assistant.
- Ethan Palisoc (Undergraduate, Marketing, Summer 2023 – Fall 2023), Customer Relationship Management Specialist I, Web Analytics & Text Mining Specialist I, Research Assistant.
- Madeline Myers (Undergraduate, Marketing, Spring 2023 – Fall 2023), Customer Insights Analyst and Research Assistant.
- Adrian Cruz (Undergraduate, Computer Information Systems, Fall 2022 – Spring 2023), Customer Relationship Management Specialist, Web Analytics Specialist, and Research Assistant.
- Mitchell Robinson (Undergraduate, Technology and Operations Management, Fall 2021 – Spring 2023)
- (Undergraduate, Political Science, Fall 2022 – Winter 2023)
- (Undergraduate, Computer Information Systems, Fall 2022)
- (Undergraduate, Psychology, Fall 2022)
- (Undergraduate, Management and Human Resources, Fall 2022)
- (Undergraduate, Marketing, Spring 2022 – Fall 2022), Account Executive at Radancy.
- Matheus Cordeiro (Graduate, MS in Business Analytics, Fall 2021 – Summer 2022)
- (Undergraduate, Computer Information Systems, Spring 2022)
- (Undergraduate, Computer Information Systems, Spring 2022)
- (Undergraduate, Marketing, Spring 2022)
- Jeffrey Hsu (Undergraduate, Marketing, Summer 2021 – Spring 2022), Social Media Specialist at Los Angeles Police Protective League.
- Grant Chic (Undergraduate, Digital Marketing, Spring 2020 – Winter 2022)
- Claire Son (Undergraduate, Communications, Public Relations, Fall 2020 – Fall 2021)
- Hallie Huang (Undergraduate, Computer Information Systems, Spring 2021 – Fall 2021)
- Joseph Lee (Undergraduate, Computer Information Systems, Spring 2021 – Fall 2021)
- Jillian Munoz (Undergraduate, Psychology, Fall 2019 – Fall 2021)
- (Undergraduate, Finance, Summer 2021), Financial Analyst at Crossroads Equipment Lease and Finance.
- Kanwarpreet Singh (Graduate, MS in Business Analytics, Spring 2021), IT Project Manager at KAL FREIGHT INC.
- (Undergraduate, Marketing, Spring 2021)
- (Undergraduate, Hospitality major with Entrepreneurship minor, Spring 2021), Assistant Event Planner at The RANCH Restaurant & Saloon.
- (Graduate, Economics, Spring 2021)
- Cailin Kuchenbecker (Graduate Student, MBA, Fall 2019 – Spring 2021; Undergraduate, Communications major with Marketing minor, Summer 2017 – Summer 2018), Ph.D. Program, Chapman University.
- Patrick Ogaz (Undergraduate, Computer Information Systems, Spring 2020 – Fall 2022), Associate Digital Analyst at Tinuiti.
- Andrea Escobar Vara (Undergraduate, Promotional Marketing, Summer 2020 – Fall 2022), Senior Associate at Material+.
- (Graduate student, MSBA, Fall 2020 – Spring 2021), System Analyst at UNIS Fulfillment and Transportation.
- Sebastian Hernandez (Undergraduate, Market Research, Fall 2020 – Fall 2022)
- (Undergraduate, Computer Information Systems, Fall 2019 – Winter 2021), RDN.
- (Undergraduate, Computer Information Systems, Fall 2020), Operations Analyst at StarMicronics.
- (Undergraduate, Computer Information Systems, Spring 2020 – Fall 2020), Business Analyst at Amazon.
- (Undergraduate, Finance/Economics, Fall 2020)
- (Undergraduate, Economics, Spring 2020 – Summer 2020)
- (Undergraduate, Computer Information Systems, Spring 2020 – Summer 2020), Master’s degree, University of California, Irvine.
- (Undergraduate, Computer Information Systems, Spring 2020 – Summer 2020), Project Analyst at QR.
- (Graduate student, MBA, Spring 2019), Research Technician and Data Analyst at CSU Dominguez Hills.
- (Undergraduate, Marketing, Spring 2019 – Spring 2020), Global Data Collection Manager at Lieberman Research Worldwide.
- (Undergraduate, Computer Information Systems, Fall 2019 – Spring 2020), DevOps Engineer at ADP.
- (Undergraduate, Finance, Summer 2019 – Present), Audi Associate at Eide Bailly LLP.
- (Undergraduate, Marketing, Summer 2019 – Fall 2019), Los Serranos Country Club.
- (Undergraduate, Computer Science, Fall 2019)
- (Undergraduate, Accounting, Spring 2019 – Summer 2019)
- (Undergraduate, Communications, Spring 2019)
- (Undergraduate, Management and Human Resources, Spring 2019), HR Specialist at MUFG.
- (Undergraduate, Finance and Real Estate, Spring 2019), Financial Analyst at Raytheon.
- (Undergraduate, Marketing, Spring 2017 – Spring 2018), Business Analyst at NASA Jet Propulsion Laboratory.
- (Undergraduate, Marketing, Fall 2018 – Spring 2019), Contract Specialist at U.S. Army.
- (Undergraduate, Accounting, Spring 2018 – Fall 2018), Tax Intern at RSM.
- (Undergraduate, Communication, Spring 2018 – Fall 2018), Guest Relations Hostess at Disneyland Resort.
- (Undergraduate, Marketing, Summer 2017 – Summer 2018), Market Research Specialist at Farmers Insurance.
- (Undergraduate, Economics major with TOM minor, Summer 2017), Integrated Scheduling Specialist at Boeing.
- (Undergraduate, Marketing, Spring 2017 – Summer 2018), AI Research Resident at VinAI Research.
- Nazareth L. Zezaghian (Undergraduate, Marketing, Winter 2017), Anheuser-Busch.
- (Undergraduate, Finance, Fall, 2016 – Spring 2017), Accountant AR at LIBERTY Dental Plan.
- (Undergraduate, Sociology, Summer 2016), Ph.D. Program, University of Washington.
- (Undergraduate, Marketing, Summer 2016), Retail Associate at Target.
- William P. O’Connell (Undergraduate, Marketing, Summer 2016), Lieberman Research Worldwide.
- (Undergraduate, Computer Information Systems, Summer 2016)
- (Undergraduate, Marketing, Spring – Summer, 2016), Research Manager at Phoenix Marketing International.
- (Undergraduate, International Business, Spring – Fall, 2016), Programmatic Associate at Publicis Health Media.
- (Undergraduate, Technology and Operations Management, Spring 2016), Director of Marketing at First West Financial.
- Marisa E. Rodriguez (Undergraduate, Psychology with Business minor, Spring 2016)
- (Undergraduate, Marketing, Spring 2016), Software Engineer at ChowNow.
- Kelly Tolle (Undergraduate, Marketing, Winter 2016), The Search Agency.
- Irvin Lopez (Undergraduate, Marketing, Winter 2016)
- Vanessa Villa (Undergraduate, Marketing, Summer 2015)
- (Undergraduate, Marketing, Summer 2015), Paid Social Specialist at Tinuiti.
- (Undergraduate, Marketing, Winter 2015 – Spring 2015), Makeup Artist at Sarah Angelia Artistry.
- (Undergraduate, International Business with a minor in Marketing, Spring 2015), Operations Analyst at Sony Pictures Entertainment.
- (Undergraduate, Computer Information Systems, Spring 2015 – Spring 2017), Consultant/Developer at Independent IT Support and Web Development.
- (Undergraduate, Finance, Spring 2015), Co-Founder at Illuria Security.
- (Undergraduate, Psychology with a minor in Marketing, Spring 2015), Campaign Manager at Jack in the Box.
- (Undergraduate, Marketing, Spring 2015), Social Media Manager at Linktree.
- (Undergraduate, Marketing with a minor in Hospitality, Winter 2015 – Spring 2015), Director VOC at Travelers.
- (Undergraduate, Computer Information Systems, Winter 2014), Ph.D. Candidate, at George Mason University.
- (Undergraduate, International Business, Winter 2014), Founder of Fluv.
- (Undergraduate, Marketing, Spring 2014), Sales & Marketing Manager at Employee Force Provider.
- Steven Nguyen (Undergraduate, International Business, Spring 2014 – Summer 2014).
- (Undergraduate, Computer Information Systems, Spring 2014), System Engineer at Atlas Technica.
- Victor Moreno (Undergraduate, Economics, Spring 2014)
- (Undergraduate, Marketing, Spring 2014), Institutional Process and Assessment Specialist III at Jet Propulsion Laboratory.
- (Undergraduate, Marketing, Spring 2014 – Summer 2014), Customer Success Associate at mTab.
- (Undergraduate, Marketing, Spring 2014 – Summer 2014 ), Senior Analyst at Salesforce.
- Somi Kang (Undergraduate, Marketing with a minor in Operations Management, Spring 2013 – Spring 2014), Communicus, Inc.
- (Undergraduate, Management and Human Resources, Spring 2013 – Spring 2014), Senior Director at Kantar MaPS.
- (Undergraduate, International Business, Summer 2013, Spring 2014), Marketing Manager at REUZEit Inc.
- (Undergraduate, International Business, Summer 2013), Business Relationship Manager at JP Morgan Chase Bank.
- (Undergraduate, International Business, Summer 2012 – Spring 2013), Market Research Consultant/Analyst at Market Analytics International, Inc.
- (Undergraduate, Marketing, Summer 2012 – Spring 2013), Director of Sales and Marketing at Courthouse News Services.
- Gabriel Perez (Undergraduate, Marketing, Summer 2012 – Winter 2013), NCC Media.
- (MBA, Marketing concentration, 2011), R&I Analyst, Research & Innovation at Logix Federal Credit Union.
- (Undergraduate, Marketing, Winter 2011), Sr. Client Success Executive at adHere, Inc.
