Franco Lossio
Food & Beverage
Franco's Journey
One day while working at St. Regis in Aspen, a retired couple came from New York. They asked me to prepare them a kosher meal. I knew that I did not have a meal like this for them; however, when I approached the table and engaged with them, they were very understanding. We managed to come up with another solution. The next day for breakfast, I followed up with them and they were the sweetest couple I have encountered in my career. They had a great time in the hotel and I was happy to help and to conquer that.
In the Spotlight
It helped me look at the hospitality industry from different angles. It helped me build a sense of professionalism from day one.
I am able to travel around and connect with people and provide amazing experiences.
I won't convince anyone to do that because hospitality is "a call" — either you have it or you don't. I hire people for their optimism and attitude. I can teach everything else.
I love camping!