Technology News and Service Notices for July 10

Service Notices & News

Service Notices

Campus Network Upgrades Begin Monday Evening

Summary: IT&IP will begin upgrading 六色网's network hardware on Monday, July 14. To complete this work, rolling disruptions are expected weeknights from 10:00 p.m. to 6:00 a.m. the following morning, continuing through July 25. No disruptions are expected on Saturday or Sunday nights.

What does this mean for you? Due to the broad scope of this project, we are unable to localize the disruptions. If you are on campus during the upgrade window, please expect intermittent Wi-Fi and network outages on weeknights from 10 p.m. to 6 a.m. the following morning.


streaming.cpp.edu and Kaltura Mediaspace Upgrade Next Thursday

Summary: IT&IP will perform a planned upgrade of and its Mediaspace content manager on Thursday, July 17, from 9:30 to 11:30 p.m.

What does this mean for you? During the two-hour window users will be unable to upload or manage their content within Kaltura.

Following the upgrade users will experience:

  • An improved navigation menu.
  • My Content is replaced with My Channels.
  • Direct Links added for My Media and My Channels.
  • A new user login icon.
  • streaming.cpp.edu theme update.
  • Improved side panel for filtering content.
  • A new quick edit button for publish status.
  • A new user profile page featuring public videos.

This scheduled upgrade is unrelated to Zoom cloud recordings not appearing in Kaltura. IT continues to work with the vendor to resolve the ongoing problem.


Planned Course Evaluations Downtime Begins on July 21

Summary: Explorance will perform a planned version upgrade for Blue, their course evaluation software, on Monday, July 21, from 6 a.m. and is expected to take up to July 25, at 5 p.m.

What does this mean for you? Course evaluations in Blue will be unavailable for up to five days during this maintenance period. Before the maintenance period, please download any course evaluation reports that you may need during the planned downtime. Reports will be available again following the update.

Planned Maintenance Times

  • Thursdays, 9:30 p.m. to 12:00 a.m., midnight.
  • Sundays, 5:00 a.m. to 8:00 a.m.

During these times, online services may be briefly unavailable without advance notice.


News

25Live Training for Faculty and Staff

25Live is a web-based event platform that optimizes campus space usage and provides tools for collaborative scheduling of classrooms, conference rooms, outdoor spaces, and multi-purpose rooms.

August 13, from 10:00 – 11:00 a.m., and on demand following that time, staff and faculty can create searches for rooms, request event space, and manage your existing reservations in this one-hour training session.


Contacting the IT Service Desk

Questions: If you have any questions regarding this notice, please contact the IT Service Desk.

Cal Poly Pomona IT Service Desk


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