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Ken Zhang

Ken Zhang

Assistant Professor

Technology and Operations Department, College of Business Administration

Email

kenzhang@cpp.edu

Phone number

909.869.2468

Office location

164-3025

Office hours

M T W TH F | CHECK WITH THE DEPARTMENT

Recent Publications

Research Interests:
  • Ken's research interests relate to revenue management, pricing models, platform design, information design, and machine learning application. His research has been presented at many conferences, including INFORMS, POMS, MSOM, RMP, DSI, etc.

Recent Publications:

  • Zhang, Q., & Aflaki, A. (2024) Rating Systems under Customer Disconfirmation Bias: Asymptotic Behavior and Granularity. Under Review at Management Science 
  • Zhang, Q., & Aflaki, A. (2023) Is Your Price Personalized? Alleviating Customer Concerns with Inventory Availability Information. Major Revision at Operations Research