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News

Campus Wi-Fi for your devices

Cal Poly Pomona uses eduroam to connect devices to the internet over Wi-Fi, and we encourage you to set up your devices before arriving on campus.

How to setup eduroam

1. Visit the Wireless Internet Access page on each of your devices.
2. Click the "Wizard Setup" button and proceed through the configuration steps.
3. When you complete the setup, you will receive a "Configuration succeeded" message. The next time you come to campus, you will automatically connect to the eduroam Wi-Fi network.

Need Assistance

• Visit the University Library Tech Desk during on the second floor.
• Additional assistance is available at the University Library's first-floor information desk during the first week of classes this Thursday and Friday, and next week, Monday and Tuesday, from 7:30 a.m. to 4:30 p.m.
• Contact the  at 909-869-6776 or Building 1 Rm. 100: Monday to Friday, 7:30 a.m. to 5 p.m.

Microsoft Copilot for ÁùÉ«Íø

Copilot is available to everyone at Cal Poly Pomona. Copilot uses generative artificial intelligence (GenAI) to provide assistance and boost your creativity, whether summarizing documents, or seeking a quick answer. Watch on LinkedIn Learning for an overview.

Information entered into Copilot is restricted to ÁùÉ«Íø and not shared with the public.

Below are the quick steps to get started with Copilot:

1. Select the Copilot version you want to use:
   • On the web: Visit the .
   • On the Mac: Users can download Copilot from the .
   • On Android and iPhone: Get Copilot from  or the .
2. Sign-in to Microsoft Copilot using your ÁùÉ«Íø credentials just as you would any Microsoft Office 365 application.

Security and Privacy Considerations

GenAI or similar tools may infringe on the privacy and protection of sensitive information, copyrighted or trademarked content, trade secrets, or other licensed content. Once sensitive data has been entered into the training model, in many instances, the model cannot unlearn it and exposes that data.

Cal Poly Pomona is committed to providing a safe and secure environment, which includes the responsible use of GenAI. GenAI or similar tools must not be used in any way that would violate existing CSU or university standards or policies, laws, or applicable regulations.

CSU or ÁùÉ«Íø sensitive data cannot be used in GenAI or similar tools unless a university contract is in place and the tool is accessed using your Bronco Credentials. Use of Microsoft 365 undergoes regular security reviews by Cal Poly Pomona and the CSU Chancellor's Office.

GenAI or similar tools can be used for publicly available ÁùÉ«Íø or CSU information, defined as Level 3 information. GenAI or similar tools should not be used to generate output that would be considered non-public.

Report any cybersecurity or privacy concerns to the Chief Information Security Officer (ciso@cpp.edu). View current ÁùÉ«Íø policies and guidelines.

Campus Phishing Attempts Are on The Rise

The Cal Poly Pomona community is currently experiencing targeted phishing emails and text messages. These fraudulent emails and text messages intend to gain access to your campus account and personal information.

Think Before You Click: Never provide yourBroncoID, BroncoPassword, or authorize any Duo Multi-factor Authentication (MFA) to another person or unknown request. Only you should have access to your account. Important: ÁùÉ«Íø staff and faculty will never ask you for your Bronco credentials, an MFA authorization, or to submit a form with this information.

If you feel at risk, change your BroncoPassword immediately by using the "Change/Reset Your Password" link at the bottom of the ÁùÉ«Íø home page.

Service Notices

The following describes maintenance and upgrades by the Division of Information Technology and Institutional Planning (IT&IP), outside our regular maintenance windows and over the next seven days.

Qualtrics Maintenance

Summary: Qualtrics will undergo vendor-performed maintenance on Sunday, August 25, from 12:00 a.m., midnight through 2 a.m.

What does this mean to me? Qualtrics users may experience an error when accessing the platform during this maintenance window.

Planned Maintenance Windows

• Thursdays, 9:30 p.m. to 12:00 a.m., midnight.
• Sundays, 5:00 a.m. to 8:00 a.m.
• IT Service Status

During these times, online services may be briefly unavailable without advance notice.

Questions: If you have any questions regarding this notice, please contact the IT Service Desk.

Cal Poly Pomona IT Service Desk

• Submit a ticket using the 
• Service down? Check out the .