Water fountain in the courtyard of the Old Stables.

Facilities Planning & Management

六色网 letters stand at entrance to Park at 98.

At Your Service

Responsibilities

Facilities Planning & Management is responsible for maintenance, repair, building permits, remodeling, alterations and additions to all university facilities, and vehicle fleet, regardless of funding source or scope of work. FP&M bears the responsibility for good and faithful administration of all building permits, including special events and tents. FP&M鈥檚 primary duty is day-to-day building operations such as providing utilities, operation of the heating and cooling systems, and emergency response in facilities. FP&M is organized into four departments: Business Services (Customer Service Center), Campus Planning, Transportation, Design & Construction and Facilities Maintenance.

Service Levels

Facilities Planning & Management provides two types of services. Base Services: FP&M receives a budget allocation and services are rendered without charge. Base Services include: Building maintenance and operations; 5-Year Capital Outlay Plan updates; facilitating and reviewing environmental documents; space and facilities reporting (SFDB, Custodial and private use); energy management; grounds maintenance; Custodial services for state-owned and state-operated facilities; and Infrastructure support. Premium Services: FP&M does not receive a budget allocation and work must be funded by the department requesting services. Premium Services include: Auxiliary and enterprise facility maintenance; department requests; event services, including tents; special requests; and vehicle maintenance. The campus facilities department is responsible for providing non-maintenance services and improvements. The campus general fund operations, or other appropriate funding sources, shall be reimbursed the actual direct costs plus indirect costs associated with requested non-maintenance services provided by the facilities department. Costs allocations shall be determined in accordance with a written cost allocation plan approved by the campus chief financial officer.

Contact Us

The FP&M team is ready, willing and able to assist you. The easiest and fastest way to request non-emergency service is by filling out a Service Request Form or contacting the Customer Service Center desk. The Customer Service Center is open from 8 a.m. to 5 p.m. Monday through Friday and can be reached at Ext. 3030 or (909) 869-3030 or by email at fmcustomer@cpp.edu. In an emergency, call the University Police Department at Ext. 3070 or (909) 869-3070. University Police dispatch has a listing of FP&M contacts for after-hours emergencies.

What We Stand For


The fundamental principles that guide the department.

We proactively plan, build, operate, and maintain a welcoming, safe, and sustainable campus environment with an empowered workforce.

Facilities Planning & Management will be a best-in-class service provider and leader in facilities stewardship within the California State University system.

Integrity

Diverse and Inclusive

Solution-Oriented

Customer-Focused

Purpose-Driven

Safe

Empowered