MediaVision Terms of Service
Video Terms
| Content Location | Retention1 |
|---|---|
| or Kaltura | Indefinitely2 |
| Hard copy content (e.g. DVD, flash drive, WeTransfer download link) | 1 month |
| Unpublished production content (i.e. recorded content that did not make the final version) | 1 month |
| Classroom studio recordings originals | 1 week |
| video.cpp.edu (old hosting server) | Limited availability3 |
1Duration is based on the date content is either published or delivered to the requester.
2Content will be removed from online access after two full years of non-use. This content is not retrievable.
3Content that existed on video.cpp.edu was decommissioned on 6/11/2018. We have limited access to content on our old server. Contact us if you have content you would like to move to our new servers..
You must own the copyright for all material submitted or have permission to use all copyrighted material contained in your videos. This includes, but is not limited to, videos, images, and music.
The California State University (CSU) has set forth requirements stated by the Accessible Technology Initiative for all instructional and web material hosted by Cal Poly Pomona or any other CSU entity.
Please note that all video materials must contain time-synchronized closed-captions and all audio materials must be accompanied by a verbatim transcript or captions and all instructional materials must be accessible.
We ask that you provide a script or transcript to us to ensure your audio or video recording meets these requirements.
If you do not have a script MediaVision will provide captioning at no cost for content used as course materials.
For content that is not part of course materials MediaVision contracts with a vendor to provide captions at a rate of $99 per hour or $1.65 per minute of video or audio.
Because our standard work hours are Monday to Friday from 8 a.m. to 5 p.m., we are required to charge for our services that are outside this time period. Depending on the duration and number of staff required to support your event, charges will vary. Please fill out our Request a Service form to find out more details.
Please note that submitting a request form does not confirm your request will be supported. We will follow up and confirm the time and location if your event is covered; if we are unable to support your event due to lack of availability, we will let you know.
The majority of our services are of no charge to the campus community, however, there are some exceptions. Charges apply under the following circumstances.
- Services that are outside of our normal operational hours listed above.
- Services for non-state funded campus entities such as the Enterprises, ASI, or CPGE.
- Services for grant-funded projects.
- Non-instructional services that do not support a wide audience (e.g. video conferencing of candidate interviews).
- Captioning services that do not directly support course instruction with an explicit student accommodation need and where a transcript/script is not provided.
AV Design Terms
An initial consultation fee of $125 covers system design and a complete Rough Order of Magnitude (ROM) estimate. This fee will be credited towards the project upon approval.
Service fees for the MV Design Group are determined by the project's scope, typically ranging between 2% and 3% of the total project cost.
While 六色网 strives to complete work that is sustainable, high in quality, and within a timely manner, most projects are completed within 3-6 months and realistic expectations regarding project timelines are expected.
Our Service Level Agreement (SLA) for an initial response is 72 business hours. Lead time required for project initiation, dependencies, or external factors such as safety inspections, quality control, and federal, state, & CSU building codes may impact timelines.
Depending on the availability of equipment, resources, and scale of your project, it is possible to take a year or longer to complete. Find out more details on what to expect by emailing mvdesign@cpp.edu.