ÁùÉ«Íø

Think of this office as your campus GPS for navigating conflict. We help you discuss issues — big or small — confidentially, informally and without judgment. We do not take sides, make decisions or report anything to anyone (with rare exceptions). We just help you find your way.

The Ombuds Office is your confidential, off-the-record space for talking things through one-on-one. It is informal, impartial and focused on helping you figure out your next steps, without judgment or pressure.

The Conflict Resolution Services (CRS) Office offers broader support — like training, group facilitation, team-building and systems-level work. CRS helps improve how conflict is handled across campus.

Students, faculty, staff and students employed by the university are welcome. If you are part of the ÁùÉ«Íø community and something is bothering you, our office is here for you.

Anytime you are feeling stuck, confused or concerned about a situation — big or small. Maybe there’s tension with a colleague, fellow student or class instructor, a tough conversation coming up, or you just need a neutral place to think things through. When in doubt, reach out.

Just about anything — miscommunication, work tension, grading disputes, group project drama, difficult conversations or even "is-this-even-a-problem" type situations. Please describe the problem in your so we can prepare to best assist you in navigating possible solutions.

Not at all. We are happy to discuss everyday tensions, prepare you for tough conversations or simply help you sort out your thoughts.

Conversations with the Ombuds and Office staff are confidential to the greatest extent possible under federal and state law and applicable CSU Policies and Regulations. However, the Office cannot keep confidential information that suggests imminent risk of harm to individuals or public safety, child abuse and neglect, or incidents of sex discrimination, sexual harassment, sexual misconduct, dating or domestic violence, and stalking.

By using the services of the Cal Poly Pomona Office of Conflict Resolution Services and Ombuds you agree to be bound by the . 

Each of these offices serves a unique purpose for the ÁùÉ«Íø community:

• Ombuds: Informal, confidential, impartial. We explore options, not enforce outcomes.
• HR: Manages employment policies and formal workplace procedures.
• Title IX: Handles reports and investigations of sexual harassment and discrimination.
• Union Reps: Support their members, file grievances, and advocate for fair treatment.

You are free to work with any or all. Not sure where to start? We can help you figure it out.

That is okay! We are a no-wrong-door kind of place. If our services are not the best fit, we can help guide you to the right place.

We offer ideas, not orders. You decide what to do — our role is to support, not steer.

Only in aggregate, non-identifying ways to help track themes and improve systems. Your name and story are never shared.

We understand. That is why confidentiality and safety are built into everything we do. You control what is shared and when.

Yes! The CRS Office offers skill-building for students, faculty and staff. Whether it is conflict competence, reconciliation or facilitation — we are here to help.

All services from this office are offered at no cost. Conflict support is part of your ÁùÉ«Íø experience. Use it as much as you need.

, email ombuds@cpp.edu, or call 909-869-4174. In-person and virtual options available.