About the Collins College
Creating Extraordinary Experiences Begins With an Extraordinary Education
At The Collins College of Hospitality Management, we believe that at the heart of hospitality lies human connection, collaboration and operational excellence. Rooted in the art and business of hospitality, our unique approach equips you with transferable skills that are key to career success in any industry. Whether mastering communication and teamwork, honing problem-solving abilities, or developing leadership and creativity, what you learn here takes you wherever you choose to go.
Our graduates excel in hospitality, tourism, restaurants, events, real estate, finance and beyond — redefining industries and shaping experiences in all corners of the world.
The Collins Advantage
Accredited by ACPHA
Cal Poly Pomona's Hospitality Management bachelor's degree program is one of only 64 hospitality management and tourism programs worldwide to be accredited by the Accreditation Commission for Programs in Hospitality Administration (ACPHA). Accreditation is a status granted to an educational institution or a program that has been found to meet or exceed stated standards of educational quality. It has two fundamental purposes: to assure the quality of the institution or program and to assist in the improvement of the institution or program.
ACPHA Program Learning Outcomes
ACPHA's accreditation standards are intended to ensure that programs are professionally administered and that the instruction is effective. The Council for Higher Education Accreditation (CHEA) recognizes ACPHA as an accreditor of hospitality administration programs and ACPHA's accredited programs are part of CHEA's quality control. As an accredited program, Collins College students will learn and experience the following:
- Overview of the hospitality industry, guest experience and the profession
- Operations relative to lodging management
- Operations relative to food service management
- Relationship of tourism to hospitality management
- Field experience
- Operations relative to facility maintenance and management
- Allow students to develop a depth of knowledge or a broad exposure to the diverse segments of the industry
- An evaluative culminating/capstone experience
- Human resource management relative to business operations
- Marketing of goods and services relative to business operations
- Accounting procedures/practices relative to business operations
- Legal environment relative to business operations
- Economic environment relative to business operations
- Technology relative to business operations
- Financial management relative to business operations
- Ethical considerations and socio-political influences affecting organizations
- Strategic management relative to business operations
- Leadership theory relative to business operations
- Written communication skills required for hospitality and tourism management
- Oral communication skills required for hospitality and tourism management
- Interpersonal communication skills required for hospitality and tourism management
- Digital communication skills required for hospitality and tourism management
- Analytical skills required for hospitality and tourism management
- Critical thinking skills required for hospitality and tourism management
- Problem-solving skills required for hospitality and tourism management
- Leadership skills necessary to effectively manage in the hospitality industry
- Relationship between ethical leadership, culture and performance
- Exposure to internal and external stakeholders from diverse backgrounds and cultures
Our Mission, Vision and Values
We educate a diverse student body for leadership in the global hospitality industry through experiential and lifelong learning, and we advance the field of hospitality management through innovation, excellence in teaching, applied research and service to our communities.
Our vision is to be a world-class college for shaping future hospitality leaders.
We Pursue Academic Excellence
We pursue academic excellence through student-centered experiential and life-long learning, relevant applied scholarship and service to our communities.
We Inspire Student Success
We inspire student success by providing intensive industry engagement, quality academic experiences and advising support and a vibrant hospitality culture.
We Embrace Diversity
Our student, faculty and staff diversity across multiple dimensions is deeply valued and respected.
We Partner with the Hospitality Industry
We partner with industry and alumni through mutually beneficial and meaningful relationships to provide well-prepared future hospitality leaders.
We Practice Collegiality and Ethics
We ensure a collegial and ethical environment in which faculty, staff and students can thrive.
