Hospitality Work Experience

Gain Experience, Confidence and Connections

Through the 800-hour Hospitality Work Experience (HWE) required for all undergraduate students, you’ll become a hospitality professional by doing. You’ll get hands-on experience in the field, meet industry players and gain the confidence that will set you apart in the job market and lay the foundation for a successful career!

Students at career expo

Hour Requirements

Make Sure Your Work Experience Counts

Before you dive into a new job or internship, it’s strongly recommended that you check in with the HRT 3410 Hospitality Work Experience instructor or your academic advisor to make sure your current or planned experience meets the 800-hour requirement. This is especially important if you're working in a role that might not automatically be accepted.

Approved Hospitality Work Experience Positions


Positions in hotels, resorts, bed and breakfast facilities and hostels. Corporate jobs in home-sharing companies, such as Airbnb and VRBO, from which a student gets paid and/or job-verification from the home-sharing companies (e.g., a W-2 or paystub from Airbnb corporate office). While asset and property management companies for short-term residential companies (e.g., Sonder) can also count toward HWE, owning/running an Airbnb or other home-sharing facilities as a host do NOT count toward HWE.

Positions in a chain or mom-and-pop restaurant, ranging from international restaurant chains to ice cream shops, food trucks, food stands and ghost kitchens.

Positions in the managed foodservice sector, including managed service accounts in correctional facilities, K-12/colleges/universities, stadiums, arenas, concert halls, corporate accounts, healthcare facilities and museums.

Positions in specialized food and beverage retail stores such as Whole Foods, Amazon Fresh, Trader Joe’s, Total Wine & More, a local farm store or an entertainment facility (e.g., a theater). Other options include (a) Positions with a strong food and beverage focus in a more traditional retail outlet, such as positions handling produce, meat, pastry, cheese or wine cellar in a supermarket, Target or Walmart and (b) Positions handling food and beverage delivery such as Uber Eats, DoorDash and Grubhub. 

Positions in country clubs, city clubs, yacht clubs and other private clubs.

Positions in federal, state, county, or municipal recreation and park departments such as those in national or state parks.

Positions in amusement parks such as Disneyland, Six Flags, Universal Studios and Knott’s Berry Farm.

Positions in event planning companies or convention facilities, destination marketing companies (DMCs), and Convention and Visitors Bureaus (CVBs).

Positions at an e-commerce site, digital distributor, or logistics within the hospitality and tourism industries such as those at corporate offices or branches of Expedia.com, Booking.com, TripAdvisor.com, Yelp.com, Uber.com and Lyft.com. Experience in a travel agency or with the agency’s e-commerce site can also count toward HWE. 

Positions dealing with air or ground mass transportation and cruise lines for group passengers (not for cargos) such as airlines, airports, private jets, Amtrak, large limousines, buses, bus/train terminals, rental car companies, cruise lines, etc.  

Please note that other shipping/transportation work with mostly non-food-or-beverage parcels or goods, such as that with FedEx, UPS and USPS, does NOT count toward HWE. Likewise, driving for on-call public transportation with small private vehicles such as Uber or Lyft does NOT count toward HWE. There are significant differences between the work at Uber/Lyft headquarters and being employed as an Uber/Lyft driver. 

Positions in consulting or marketing firms that specialize in hospitality and tourism products such as CoStar, HVS, JLL and CBRE Hotels. Likewise, positions in the commercial real estate division of an investment bank such as Goldman Sachs and J.P. Morgan are permitted. Jobs in experiential marketing (the process of creating an experience for the customer rather than approaching them through traditional marketing methods) can also count. 

Employers in this sector include Cintas, Ecolab, etc.

Often this type of HWE can also be classified under HWE in the Managed Foodservice Industry or HWE in Event Management and Convention Facilities. You should submit a clear job description for the position to the instructor and seek approval from them before accepting the job offer. 

Positions may include licensed massage therapists, skin care practitioners, nail technicians, receptionists, housekeepers, locker room attendants, sales representatives, marketing associates, HR specialists, retail support and maintenance staff.

Entrepreneur: Business owners who own and manage a business in one of the areas listed above can also count the hours they operate their company toward the 800 hours of HWE.